Privacy policy

ROX BioEnergy, with offices at PDC Tower, Office 14-D, Avenida Samuel Lewis and Calle 56 Este, Panama City, is responsible for processing the personal data you provide through this website.

What data we collect

Only the information you enter in the quotation form:

• Contact's first and last name
• Company legal name
• Business email
• Shipment destination country
• Product line, grade and estimated volume

How we use it

To respond to your commercial request, prepare a quotation with the technical data sheet and safety data sheet, and follow up on the transaction if you decide to proceed. We do not sell, rent or transfer your data to third parties for advertising purposes.

How long we retain it

We retain information while there is an active business relationship or open opportunity, and subsequently for the period required by the accounting and tax regulations applicable to export operations.

Who we share it with

Only with service providers needed for the operation, such as freight agents and customs authorities, and only the minimum information necessary for shipment.

Your rights

You may request access to, correction, updating or deletion of your data by emailing salesmgr@roxbioenergy.com. We will review your request and confirm by the same means.

Cookies

Language is selected through the page URL. Fonts are served from this website without connecting to Google Fonts. The market ribbon uses TradingView and retrieves the official exchange rate published by the Financial Superintendence on Colombia’s Open Data portal. Loading these services sends technical data such as the IP address to their providers, subject to their own privacy policies. Form data is not sent to these services.